The saga of home media distribution continues. After my post 2 weeks ago on how Nero MediaHome locks up my UPNP DVD player, I decided to go ahead and email both companies tech support departments. This is what I’ve found out:

GoVideo never emailed me back (great tech support guys!).

Nero on the other hand, responded after a few days. They asked some questions about my configuration, had me run some tools on my machine that dumped out some log files, etc. I finally thought to myself that I was going to get someplace with this.

That is until this morning. I received this from Nero Technical Support:

Nero MediaHome is not thought to be used with other partys players. Please use Nero ShowTime to access the movie files via Nero MediaHome.

Um, excuse me? What? The Nero website says: Sharing of multimedia files (audio, video and photos) through the home network to other computers (using Nero ShowTime) or UPnP media renderer devices. It also claims that it is a "Fully certified UPnP AV Media Server 1.0" and "Playback your media files on your TV or hi-fi system!"

Not cool. Either someone needs to fix the marketing fluf on Nero’s website, or get their technical support some better answers.



2 Comments

    Gifford Hesketh (November 29, 2004 @ 3:01 pm)

    Have you tried the NevoMedia software ? It requires Windows XP, but it seems to work pretty well. Intel’s C# UPnP samples are fine but not really productized enough. Nero’s software seems overly inefficient (uses more CPU than other software). Nevo’s software also uses the .NET framework, but seems to work pretty well. See http://www.mynevo.com/Mynevo/Updates/Updates.aspx.


    Steve Makofsky's WebLog (December 26, 2004 @ 8:28 pm)

    MCE DVD Jukebox


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